Need a hand? Our support team is on hand to help with questions, account-related issues, technical concerns or general feedback. Whether you need help with KYC, withdrawal queries, or guidance on deposit limits and responsible gambling tools, contact us securely and we’ll respond quickly. Use live chat, available 24/7, for instant assistance or email for detailed enquiries. Please have your account ID ready to speed up verification and resolve your request faster.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat & email, usual reply within 15 minutes) |
| General enquiries | [email protected] (billing & vendor enquiries; replies within 24 hours) |
| Affiliate enquiries | [email protected] (partnerships & marketing; response in 48 hours) |
| Phone | +44 20 7946 0283 (calls & verification; English support) |
| Working hours | Live chat 24/7; Email Mon-Fri, 09:00-18:00 |
For detailed requests to VibroBet, account issues or queries requiring documents, please email [email protected]. Email is our preferred channel for matters needing explanations or attachments. Use a clear subject line and include up-to-date contact details and your account ID to avoid delays. We aim to respond promptly once we have the necessary information.
Our support team aims to respond to most enquiries within one business day. Simple requests such as account or payment questions are usually handled quickly, while complex cases like detailed verification or disputed transactions may take longer depending on their nature and require extra checks. We’ll keep you updated during the process and provide an estimated timescale where possible.
We value your feedback. Please share any suggestions, ideas or issues you spot while using the site. Every message is reviewed by our team and helps shape future updates to games, payments and support. Your input makes the site better for everyone, so do get in touch and tell us how we can improve.
