This Privacy Policy explains how VibroBet collects, uses and protects the personal information you provide when you create an account, make payments or use our site. We describe the types of data we collect, why we use it and the choices available to you so you can manage your privacy when playing or placing bets with us.
When you register or verify your account we collect personal details such as your full name, date of birth, email address, postal address, and copies of identity documents (passport, driving licence or other ID) when required for verification. We may also retain payment details and masked card information needed to process deposits and withdrawals.
We collect device and connection information including IP address, browser type, device identifiers, operating system, and location data derived from your IP. We also gather usage information about how you interact with the site for account security and performance monitoring.
Transactional records include deposits, withdrawals, bets, game and betting history, bonus activity, account balance changes and communication logs with support. These records help us operate your account and meet regulatory obligations.
We use data to open and manage accounts, verify identity, process payments, and detect or prevent fraud. Information is also used for customer service, security checks, handling disputes, and to comply with legal or regulatory requirements. Where you have opted in, we may send marketing communications; you can withdraw consent at any time.
Your information is protected using industry-standard technical and organisational measures, including encryption in transit and access controls. We limit access to authorised staff and processors who act on our behalf. We retain data only as long as necessary for operational, legal and regulatory reasons.
We use cookies and similar technologies for site functionality, analytics, security and advertising. You can manage cookie preferences through the cookie banner on first visit or via your browser settings. Disabling certain cookies may affect site functionality.
You have a right to request access to your personal data, request corrections, object to or restrict processing, request deletion, and obtain a copy of your data in a portable format where applicable. Some requests may be limited where we must retain information for legal or anti-money laundering purposes.
To exercise your rights contact [email protected]. We will verify your identity before responding to requests to protect your account. We aim to respond promptly and will explain any limitation that applies to your request.
We share information with trusted service providers such as payment processors, identity verification services, game providers and hosting partners. We may also disclose data to law enforcement or regulators where required by law. Transfers outside the UK may occur with appropriate safeguards in place.
We review this policy periodically and may update it to reflect changes in our services or legal requirements. Any changes will be published on this page and communicated through the account area where appropriate. If you have questions about how Vibro Bet handles your data, please contact [email protected].
