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Responsible Gambling

At VibroBet we take responsible gambling seriously. We aim to keep play safe and under control by offering clear tools, practical limits and easy access to support. This page explains how we protect players, what controls are available and where to find help if gambling stops being enjoyable.

Our player protection principles

We want gambling to remain a leisure activity. We promote safe play by monitoring account activity, applying risk‑based checks where appropriate and encouraging customers to use the tools on their account. We do not condone underage gambling or account sharing and will act to protect vulnerable players.

Activity-control tools

Deposit and betting limits

Players can set daily, weekly and monthly deposit limits from their account settings. Limits take effect immediately or from the next session, depending on the option chosen. These controls are designed to keep spending in line with a player’s budget and can be changed up or down at any time, subject to a short delay for increases.

Loss limits and session reminders

Loss limits help cap how much you can lose over a chosen period. Session time reminders and optional cool‑off alerts are available to prompt breaks in play. We encourage the use of these features if you notice tracking or control problems.

Time limits and breaks

Account breaks let you pause play for a set period. Short time‑outs are available from 24 hours up to 30 days, and longer self‑exclusion options are also provided for those who need an extended break. While a time‑out is active, marketing messages and new deposits are blocked.

Self-exclusion

Self‑exclusion is a formal choice to stop gambling for a defined period or permanently. Once set, self‑exclusion requires account closure or suspension and removal from marketing lists. If you need long‑term help you can also register with national self‑exclusion schemes independently, such as GAMSTOP in Great Britain.

Signs of problematic behaviour

Watch for changes such as increasing deposit amounts, chasing losses, playing for longer than planned, borrowing money to gamble or neglecting work and relationships. If you recognise these signs in yourself or someone close to you, consider using account limits or taking a break.

Practical tips for staying in control

Set realistic deposit limits, use session reminders, stick to a preplanned budget and avoid gambling when stressed or under the influence of alcohol. If you choose to step away from Vibro Bet, use a time‑out or self‑exclusion rather than simply cancelling payment details.

Professional help and support organisations

If you need extra support, you can contact organisations such as GamCare, Gambling Therapy or Gamblers Anonymous for confidential advice and counselling. These bodies offer phone lines, live chat and practical tools to help manage gambling harm. If you need immediate assistance with your account, contact our support team at [email protected].